Controller
PRIMANOX s.r.o. (Night Gear Solutions), Kalinčiakova 6206/2, 974 05 Banská Bystrica, Slovakia, company ID 53324048, email: info@nightgearsolutions.eu. This policy applies to the knowledge base at knowledge.nightgearsolutions.eu. The eshop has its own policy at www.nightgearsolutions.eu.
Forms (device inspection, build, contact)
We process the data you send us in a form (name, email, phone, device details and your message) to handle your enquiry and prepare an offer. Legal basis: steps taken at your request before entering into a contract (Art. 6(1)(b) GDPR) and the consent you give in the form (Art. 6(1)(a) GDPR). We also store the time and wording of your consent. If an enquiry does not lead to an order, we automatically delete the data within 24 months of our last contact. Correspondence related to an order is kept for the periods required by accounting and warranty rules.
Newsletter
If you subscribe to the newsletter, we store your e-mail address, first name (if given), the time and wording of your consent and your IP address in the subscriber list of the nightgearsolutions.eu shop (same controller, source “guide”). The subscription only becomes active after you confirm it via the link in the e-mail (double opt-in). Legal basis: your consent (Art. 6(1)(a) GDPR). You can withdraw it at any time via the unsubscribe link in every e-mail or at info@nightgearsolutions.eu. We keep the data until you unsubscribe.
Forum accounts
If you register for the forum, we process your username, e-mail address, password (stored only as a hash), the IP address and time of registration and posting, your consent to the forum rules, and everything you post. Your username and posts are public; your e-mail address is not. Legal basis: performance of the contract for using the forum (Art. 6(1)(b) GDPR) and our legitimate interest in keeping the forum safe and moderated (Art. 6(1)(f)). We keep the account until you ask us to delete it; posts may be kept anonymised to preserve discussions. Write to info@nightgearsolutions.eu to access, correct or delete your data.
Who has access to the data
- Night Gear Solutions (PRIMANOX s.r.o.) – handling your enquiry
- Websupport s.r.o. – website and database hosting (processor)
- Forpsi – sending and receiving email for info@nightgearsolutions.eu (processor)
- Google (Gmail) – delivery of the email to our mailbox
- Analytics tools (Google Analytics via Google Tag Manager) – only if you consent in the cookie banner
Your rights
You have the right of access, rectification, erasure, restriction of processing, data portability, the right to object and the right to withdraw consent at any time (write to info@nightgearsolutions.eu). You can lodge a complaint with the Slovak Office for Personal Data Protection or your local data protection authority.